Call Center Solutions

Call Center Solutions

VOIP:

VOIP adds flexibility to communication solution, allowing to connect to any device, anytime. Our call center solutions offer a VoIP solution for your company with voice quality similar as traditional telephones.  Our cloud-based system significantly reduces the cost and inconvenience of continuous upgrades and maintenance. Instead, we provide monthly plans, without any hidden costs and equipment, except already available phones.

Whether you are a small start-up, a growing business or a huge enterprise, our customizable, scalable wholesale termination adapts to your needs accordingly. Integrate it with applications of your choice and access messages from anywhere, transcribe them to texts or forward them via emails. Our SIP termination enables you to manage incoming & outgoing calls efficiently, hold them and transfer them to the concerned representative, without missing any. Our team works behind the scene with its routes to meet your growing business needs continuously while you control it on your finger tips!

Predictive Dialer:

Kabir Corporation’s hosted predictive dialer enables your organization to make outbound calls flawlessly and expectedly. The predictive algorithm predicts availability of agents and clients, increasing the number of live connections. Highly customizable auto dialer is responsible for time zones & list penetration.

By offering multiple dialing modes according to the businesses’s requirements the dialer reduces the wait time of unanswered calls & busy signals as compared to manual dialing, speeding up or slowing down the dialing rate according to the availability of agents. It also analyzes unsuccessful calls to predict how to call back later, ensuring increased calling rate.

Whether you are a small start-up, a growing business or a huge enterprise, our customizable, scalable wholesale termination adapts to your needs accordingly. Integrate it with applications of your choice and access messages from anywhere, transcribe them to texts or forward them via emails. Our SIP termination enables you to manage incoming & outgoing calls efficiently, hold them and transfer them to the concerned representative, without missing any. Our team works behind the scene with its routes to meet your growing business needs continuously while you control it on your finger tips!

Data:

Calling lists are contact lists of people you might want to target your service/product at. They provide you with the right data so you reach your possible client accurately. We makes it easy for you to create a customized calling list for your B2B or B2C telemarketing project. We make better telemarketing lists to make sure you meet your sales or marketing goals. Our Do-Not-Call (DNC) compliant lists enable you to find most accurate business & consumer contacts available to help you find your next potential client.

We make every effort to provide the most up to date and complete information available. You’re provided with a wide selection so you can create a targeted, DNC filtered calling list. We enable you to customize calling lists according to Geography, Industry, No. of employees, Estimated income, Gender, Age etc. Raise your sales calling experience in no time with targeted calling lists to enable you to reach the right audience & have more meaningful & directed conversations with possible clients.

By offering multiple dialing modes according to the businesses’s requirements the dialer reduces the wait time of unanswered calls & busy signals as compared to manual dialing, speeding up or slowing down the dialing rate according to the availability of agents. It also analyzes unsuccessful calls to predict how to call back later, ensuring increased calling rate.

Whether you are a small start-up, a growing business or a huge enterprise, our customizable, scalable wholesale termination adapts to your needs accordingly. Integrate it with applications of your choice and access messages from anywhere, transcribe them to texts or forward them via emails. Our SIP termination enables you to manage incoming & outgoing calls efficiently, hold them and transfer them to the concerned representative, without missing any. Our team works behind the scene with its routes to meet your growing business needs continuously while you control it on your finger tips!